Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; San Diego (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established institution is looking for dedicated individuals to join their team as PSE Sales & Services/Distribution Associates. This role offers the chance to engage with the community while providing essential customer service at postal branches. As a vital part of the team, you'll assist customers with their needs, process transactions, and help with passport handling. Enjoy the benefits of paid time off, comprehensive health care, and a retirement plan while working in a supportive environment. If you have a passion for helping others and thrive in a public-facing role, this opportunity is perfect for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Excellent customer service skills are essential.
• Ability to handle various sales tasks effectively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

1. Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
2. Perform Various Tasks: process purchases, returns, and provide sales support.
3. Passport Handling: applications and related duties.

Minimum Requirements:

Applicants must be able to provide excellent customer service and handle various sales tasks effectively.

Benefits:

1. Paid Time Off: Vacation days, sick leave, and holidays.
2. Full Federal Health Care Benefits: Medical, Dental, Vision.
3. Retirement Plan: Thrift Savings Plan with USPS matching contribution.
4. Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence.