Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Rockville (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the role of PSE Sales & Services/Distribution Associate. This position is perfect for those who enjoy public interaction and helping others. You will assist customers at postal branches, ensuring a positive experience while performing various tasks, including processing purchases and passport handling. With the opportunity to serve your community, this role also offers valuable benefits like paid time off and comprehensive health care. If you thrive in a dynamic environment and are passionate about customer service, this could be the ideal job for you.

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance

Qualifications

• Strong customer service skills are essential for assisting customers effectively.
• Ability to handle sales transactions and provide support.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.

Skills

Customer Service

Sales Support

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence.