Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Red Level (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution as a PSE Sales & Services/Distribution Associate, where you'll provide essential customer support at postal branches. This role offers a chance to engage with your community while enjoying benefits like paid time off and full federal health care. If you have a passion for helping others and thrive in a public-facing environment, this position could be perfect for you. With a legacy of over 200 years, USPS is dedicated to excellence and offers a supportive team atmosphere. Embrace the opportunity to make a difference in people's lives every day.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Excellent customer service skills are essential.
• Strong communication skills and willingness to learn.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns, providing sales support.

Skills

Customer Service

Communication Skills

Adaptability

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

To be considered for this role, candidates should meet the following:

• Ability to provide excellent customer service.
• Willingness to learn and adapt to various tasks.
• Strong communication skills.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence nationwide.