Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Moscow (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the PSE Sales & Services/Distribution Associate role. This position allows you to engage with the community while providing essential sales and customer support services. You will assist customers at the counter, ensuring a positive experience and handling various tasks, including processing purchases and managing passport applications. With a commitment to excellence and a legacy of over 200 years of service, this role offers a rewarding opportunity to contribute to a trusted organization while enjoying benefits like paid vacation and health insurance. If you thrive in a public-facing environment and enjoy helping others, this could be the perfect job for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills and ability to assist with various tasks.
• Experience in sales support and public-facing roles is a plus.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.

Skills

Customer Service

Sales Support

Communication Skills

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in Iowa?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Iowa and across the nation.