Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Montpelier (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking individuals for a rewarding role in customer service as a PSE Sales & Services/Distribution Associate. This position allows you to engage with the community while providing essential support at postal branches. You will assist customers with their needs, ensuring a positive experience, and handle various sales tasks. With comprehensive federal health care benefits, paid time off, and a retirement plan, this opportunity offers a stable and fulfilling career path. If you enjoy helping others and thrive in a dynamic environment, this role could be perfect for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required; training provided.
• Ability to assist customers effectively in a public-facing role.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

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