Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Mocksville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution as a PSE Sales & Services/Distribution Associate, where you will engage with the community and provide essential customer support. This position is perfect for those who thrive in public-facing roles and enjoy helping others. With comprehensive training provided, you will assist customers at the counter, process transactions, and handle passport applications. Enjoy the benefits of paid time off, full health care coverage, and a retirement plan. If you're looking for a fulfilling career with a long-standing organization, this is the opportunity for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required; training provided for customer service roles.
• Ability to assist customers with various postal services.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in North Carolina?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in North Carolina and across the nation.

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