Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Mikado (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking dedicated individuals for the role of PSE Sales & Services/Distribution Associate. This position offers a unique opportunity to engage with the community while providing essential postal services. You will play a key role in assisting customers, processing transactions, and ensuring their experience is positive and welcoming. With a commitment to excellence and over 200 years of service, this role not only allows you to contribute to your community but also comes with valuable benefits such as paid time off and comprehensive health care. If you have a passion for helping others and thrive in a customer-focused environment, this position could be the perfect fit for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills are essential for this public-facing role.
• Experience in sales support and handling transactions is beneficial.

Responsibilities

• Assist customers with products and ensure a positive experience.
• Process purchases and returns efficiently.

Skills

Customer Service

Sales Support

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in Michigan?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Michigan and across the nation.