Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; McLeansboro (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the role of PSE Sales & Services/Distribution Associate. This position offers the chance to engage with the community while providing essential customer support at postal branches. Ideal candidates will thrive in public-facing roles, assisting customers with their needs and ensuring a positive experience. With comprehensive benefits including paid time off and full health care coverage, this is a fantastic opportunity to join a dedicated team committed to excellence. If you enjoy helping others and want to be part of a trusted organization, this role could be perfect for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Engage with customers effectively and perform various sales support tasks.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Effective Communication

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

Applicants should be prepared to engage with customers effectively and perform various sales support tasks.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Illinois and across the nation.

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