Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Madison (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution dedicated to service and excellence as a PSE Sales & Services/Distribution Associate. In this rewarding role, you'll assist customers at postal branches, providing essential sales and support services. Enjoy the opportunity to serve your community while benefiting from paid time off, comprehensive health care benefits, and a retirement plan. If you have a passion for helping others and thrive in customer-facing environments, this position offers the chance to make a meaningful impact in North Carolina. Embrace a career with USPS and be part of a legacy of service that spans over 200 years.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills and ability to assist with sales.
• Experience in public-facing roles is an advantage.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

Why Work for USPS in North Carolina?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in North Carolina and across the nation.