Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Lattimore (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals to join their team as PSE Sales & Services/Distribution Associates. This role offers the chance to engage with the community and provide essential customer support in postal branches. With comprehensive benefits, including paid time off and health care, this position is perfect for those who thrive in public-facing roles. You'll receive training and support to excel in your career, even if you lack prior experience. Embrace the opportunity to make a difference while enjoying a fulfilling career with a trusted organization.

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance

Qualifications

• No prior experience required, but strong customer service skills are essential.
• Ability to assist customers effectively and positively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring customer satisfaction.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in North Carolina?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in North Carolina and across the nation.

How We Help You Get Hired in North Carolina:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within North Carolina or within a 25-mile radius of your location.
• Personalized support via email and chat to guide you through every step.

Apply for USPS Jobs in North Carolina with Confidence

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in North Carolina today.