Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Lansing (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers a unique opportunity to engage with the community, providing essential customer support at postal branches. With comprehensive benefits including paid time off, health care, and a retirement plan, you can enjoy a fulfilling career while making a difference. If you thrive in a public-facing role and are eager to help others, this position could be the perfect fit for you. Don't miss out on the chance to start your journey with USPS today!

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance

Qualifications

• No experience required; customer service skills are essential.
• Ability to assist with products and promotions effectively.

Responsibilities

• Welcome customers and assist with products and services.
• Process purchases and returns, ensuring customer satisfaction.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Minnesota and across the nation.

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