Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Irvington (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers the chance to engage with your community while providing essential customer support at postal branches. You will assist customers with their needs, process transactions, and ensure a positive experience. Enjoy a range of benefits including paid time off, full federal health care, and a retirement plan with matching contributions. If you are passionate about helping others and thrive in a public-facing role, this opportunity is perfect for you. Start your rewarding career with USPS today!

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required; customer service skills are essential.
• Ability to assist customers and handle transactions.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Education

High School Diploma or equivalent

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Illinois and across the nation.

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