Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Harrisonville (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a Sales & Services/Distribution Associate. This role offers a fulfilling opportunity to serve your community while providing essential customer support at postal branches. You will assist customers with their needs, process transactions, and handle passport applications, all while receiving comprehensive training. Enjoy a range of benefits including paid time off, full federal health care, and a retirement plan with matching contributions. If you thrive in a public-facing environment and are eager to help others, this role could be a perfect fit for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Must be able to work in a public-facing role and assist customers effectively.
• No previous experience required; training will be provided.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while providing sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

Must be able to work in a public-facing role and assist customers effectively. Previous experience is not required, as training will be provided.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence nationwide.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process. Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within your desired area.
• Personalized support via email and chat to guide you through every step.

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs today.