Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Harrisburg (Dauphin County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is looking for enthusiastic individuals to join their team as PSE Sales & Services/Distribution Associates. This role offers a unique opportunity to engage with the community by providing essential sales and customer support services at postal branches. You will welcome customers, assist with various products, and ensure a positive experience while processing purchases and returns. With comprehensive benefits including health care, paid time off, and retirement plans, this position is ideal for those who thrive in public-facing roles. If you are passionate about helping others and seeking a rewarding career, this could be the perfect opportunity for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but strong customer service skills are essential.
• Ability to assist customers effectively in a public-facing role.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

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