Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Gaithersburg (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

An established institution is seeking enthusiastic individuals to join their team as Sales & Services/Distribution Associates. This role focuses on providing exceptional customer service and sales support in postal branches, where you will assist customers at the counter. With a commitment to community service, this position offers valuable benefits, including paid time off and full federal health care. If you enjoy public-facing roles and want to make a difference, this opportunity with a trusted organization is perfect for you. Embrace the chance to grow your career while serving your community in Maryland!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but customer service skills are essential.
• Ability to assist with sales and provide support.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Education

High School Diploma or equivalent

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in Maryland?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Maryland and across the nation.

Apply for USPS Jobs in Maryland with Confidence

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in Maryland today.