Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Fruitland (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers a chance to serve your community while providing essential customer support. You'll assist customers at the counter, process transactions, and handle passport applications—all in a rewarding public-facing position. With full federal health care benefits, paid time off, and a retirement plan, this opportunity is perfect for those who thrive in customer service. If you're ready to embark on a fulfilling career with USPS in Iowa, apply today and make a difference in your community!

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• No prior experience required; customer service skills are essential.
• Ability to assist customers effectively at postal branches.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related tasks.

Skills

Customer Service

Sales Support

Communication Skills

Education

High School Diploma or Equivalent

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in Iowa?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Iowa and across the nation.

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