Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Fidelity (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established institution is looking for enthusiastic individuals to join as PSE Sales & Services/Distribution Associates. This role offers a unique opportunity to engage with the community while providing essential postal services. As a vital part of the team, you'll welcome customers, assist with various postal products, and ensure a positive experience at the counter. With no prior experience required, this position is perfect for those who thrive in customer-facing roles. Enjoy the perks of paid time off, comprehensive health benefits, and a supportive work environment while contributing to a trusted organization with a rich history. Start your rewarding career with USPS today!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Excellent communication skills are essential for this role.
• Customer service experience is a plus but not required.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Communication Skills

Ability to Work in Fast-Paced Environment

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

1. Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
2. Perform Various Tasks: process purchases, returns, and provide sales support.
3. Passport Handling: applications and related duties.

Minimum Requirements:

To be considered for this position, candidates should meet the following criteria:

• Ability to work in a fast-paced environment.
• Excellent communication skills.
• Customer service experience is a plus but not required.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Illinois and across the nation.

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