Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Dover (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established institution is seeking dedicated individuals for a customer service role that offers the chance to make a difference in the community. As a PSE Sales & Services/Distribution Associate, you will engage with customers, assisting them with various postal services and ensuring their needs are met. This position not only provides the opportunity to serve the public but also comes with valuable benefits, including health care and paid time off. If you have a passion for helping others and enjoy a dynamic work environment, this could be the perfect opportunity for you to start your career with a trusted organization.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but strong customer service skills are essential.
• Ability to assist customers effectively in a public-facing role.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

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