Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Dana Point (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for a customer-facing role. As a PSE Sales & Services/Distribution Associate, you will engage with customers, providing essential support and services at postal branches. This position not only allows you to serve your community but also offers a variety of benefits, including health care and paid time off. The USPS values dedication and excellence, making this an exciting opportunity to join a trusted organization with over 200 years of service. If you enjoy helping others and thrive in a dynamic environment, this could be the perfect role for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills are essential for assisting customers effectively.
• Ability to handle sales transactions and provide support.

Responsibilities

• Welcome customers and assist them with products and services.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within California or within a 25-mile radius of your location.
• Personalized support via email and chat to guide you through every step.

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Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs today.