Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Columbia (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals to join their team as PSE Sales & Services/Distribution Associates. This role offers a unique opportunity to serve the community while providing essential sales and customer support services at postal branches. With a focus on customer satisfaction, you'll engage with the public, assist with various tasks, and handle passport applications. Enjoy the benefits of paid time off, comprehensive health care, and a retirement plan as you embark on a fulfilling career with a trusted organization. If you are passionate about helping others and thrive in a public-facing role, this position could be the perfect fit for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills to assist and engage with customers.
• Ability to perform sales support tasks effectively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.

Skills

Customer Service

Sales Support

Communication Skills

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Kentucky and across the nation.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within Kentucky or within a 25-mile radius of your location.
• Personalized support via email and chat to guide you through every step.

Don't wait to begin your USPS career! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in Kentucky today.