Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Ark (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers a fantastic opportunity to engage with the community while providing essential sales and customer support services. You'll assist customers at the postal counter, ensuring a positive experience while processing transactions and handling passport applications. Enjoy the benefits of paid time off, comprehensive health care, and a retirement plan with USPS contributions. If you have a passion for customer service and want to make a difference, this position is perfect for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but strong customer service skills are essential.
• Ability to assist customers and process transactions effectively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Virginia and across the nation.

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