Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Afton (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the PSE Sales & Services/Distribution Associate role. This position offers a unique opportunity to engage with the community while providing essential postal services. As a member of the USPS team, you will be responsible for welcoming customers, assisting with their needs, and ensuring a smooth experience at the counter. With comprehensive training and support, no prior experience is necessary, making this a fantastic entry point into a rewarding career. Enjoy benefits such as paid time off, health care, and a retirement plan while serving your community in Afton, Iowa.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required; training provided for customer service and sales tasks.
• Skills in assisting customers and handling transactions are beneficial.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

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