Will-Call Driver

Menehune Water Company Inc; Lihue (HI); On-site; USD 42,000 - 50,000; Full time

Job summary

Menehune Water Company Inc. seeks a Will Call Driver to ensure safe, timely delivery of water products across Kauai. You will load, transport, and deliver 5-gallon, Small Pack, and PET items, while representing the company professionally at every stop.

The role requires ability to lift up to 50 lbs, independent route navigation, and use of tablets or delivery software. Full-time with early morning starts and occasional weekend coverage.

Qualifications

• High school diploma or equivalent required.
• Prior delivery driving or warehouse experience preferred.
• Ability to lift and carry up to 50 lbs repeatedly.
• Comfortable using handheld devices, tablets, or route/delivery software.
• Professional, courteous demeanor with customers.
• Ability to work independently and navigate Kauai routes.

Responsibilities

• Safely operate delivery vehicle to KAUI customers delivering water products.
• Load, secure, and unload products; perform pre-/post-trip inspections.
• Assist customers with loading and placement at delivery stops; invoices billed at delivery.
• Verify delivery orders against invoices; obtain POD signatures and resolve discrepancies.
• Represent Menehune Water Company professionally at every stop and escalate issues as needed.
• Maintain accurate delivery logs, mileage, and vehicle condition reports.
• Track returns and manage exchange/deposit processes per procedures.
• Keep vehicle clean, organized, and stocked.
• Comply with DOT/FMCSA regulations and Hawaii laws.
• Support warehouse tasks during peak periods or staff shortages.

Skills

Heavy lifting

Independent work

Time management

Customer service

Navigation

Handheld devices

Education

High school diploma or equivalent

Tools

Tablets

Route software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Position Summary

The Will Call Driver is responsible for the safe and timely delivery of Menehune Water Company products to customers throughout Kauai. This role focuses on loading, transporting, and delivering water to customers who are billed via invoice, and representing MWC professionally at each stop.

Key Responsibilities

• Safely operate a company delivery vehicle (box truck or route truck) to deliver 5-gallon, Small Pack, and PET products to assigned commercial and residential customers on Kauai.
• Load, secure, and unload product according to safety and handling standards; perform pre-trip and post-trip vehicle inspections.
• Assist customers with loading and placement of water product at each delivery stop; all product is billed via invoice, not paid at time of delivery.
• Verify delivery orders against invoices/manifests; obtain proof-of-delivery signatures and resolve discrepancies on the spot.
• Represent MWC professionally at every stop, addressing basic customer questions and escalating concerns to the Division Manager as needed.
• Maintain accurate delivery logs, mileage records, and vehicle condition reports.
• Track empty bottle/container returns and manage exchange/deposit processes per company procedure.
• Keep the delivery vehicle clean, organized, and properly stocked.
• Comply with all DOT/FMCSA regulations applicable to the vehicle class operated, and all Hawaii state traffic and safety laws.
• Support other warehouse or distribution tasks as assigned, particularly during peak periods or staff shortages.

Qualifications

• High school diploma or equivalent required.
• Prior delivery driving or warehouse experience preferred.
• Ability to lift and carry up to 50 lbs. repeatedly throughout a shift (5-gallon bottles, cases of product).
• Comfortable using handheld devices, tablets, or route/delivery software.
• Professional, courteous demeanor when interacting with customers at delivery stops.
• Ability to work independently, manage time effectively, and navigate Kauai delivery routes.

Physical Requirements

• Regularly lift, carry, push, and pull loads up to 50 lbs.; occasionally up to 60+ lbs. with assistance.
• Frequent bending, reaching, and climbing in and out of a delivery vehicle.
• Ability to stand, walk, and drive for extended periods throughout a shift.
• Exposure to outdoor weather conditions while making deliveries.

Work Schedule

Full-time, typically Monday through Friday with occasional Saturday coverage based on business needs and delivery volume. Early morning start times apply.