Will Call Driver

ADP, Inc.; Lihue (HI); On-site; USD 42,000 - 66,000; Full time

Job summary

Menehune Water Company is looking for a Will Call Driver to ensure safe and timely delivery of our water products to customers across Kauai. You will load, transport, and deliver 5-gallon, Small Pack, and PET products, representing MWC professionally at every stop.

The role requires lifting up to 50 lbs, operating delivery software on handheld devices, and adhering to DOT/FMCSA and Hawaii laws. You will maintain delivery logs, verify orders, and support warehouse tasks during peak periods.

Qualifications

• High school diploma or equivalent required.
• Delivery driving or warehouse experience preferred.
• Ability to lift up to 50 lbs repeatedly.
• Comfortable using handheld devices and route software.
• Ability to work independently and manage time.
• Knowledge of Kauai delivery routes

Responsibilities

• Deliver 5-gallon, Small Pack, and PET products on Kauai.
• Load, secure, and inspect vehicle before/after trips.
• Assist customers with loading and placement at stops.
• Verify orders and obtain proof of delivery.
• Represent MWC professionally at every stop.
• Maintain delivery logs and vehicle reports.
• Track bottle returns and deposits per procedure.
• Keep vehicle clean and stocked.
• Comply with DOT/FMCSA and Hawaii laws.
• Support warehouse tasks during peak periods.

Skills

Delivery experience

Physical fitness

Customer service

Technology proficiency

Independence

Education

High school diploma or equivalent

Tools

Delivery software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Position Summary

The Will Call Driver is responsible for the safe and timely delivery of Menehune Water Company products to customers throughout Kauai. This role focuses on loading, transporting, and delivering water to customers who are billed via invoice, and representing MWC professionally at each stop.

Key Responsibilities

• Safely operate a company delivery vehicle (box truck or route truck) to deliver 5-gallon, Small Pack, and PET products to assigned commercial and residential customers on Kauai.
• Load, secure, and unload product according to safety and handling standards; perform pre-trip and post-trip vehicle inspections.
• Assist customers with loading and placement of water product at each delivery stop; all product is billed via invoice, not paid at time of delivery.
• Verify delivery orders against invoices/manifests; obtain proof-of-delivery signatures and resolve discrepancies on the spot.
• Represent MWC professionally at every stop, addressing basic customer questions and escalating concerns to the Division Manager as needed.
• Maintain accurate delivery logs, mileage records, and vehicle condition reports.
• Track empty bottle/container returns and manage exchange/deposit processes per company procedure.
• Keep the delivery vehicle clean, organized, and properly stocked.
• Comply with all DOT/FMCSA regulations applicable to the vehicle class operated, and all Hawaii state traffic and safety laws.
• Support other warehouse or distribution tasks as assigned, particularly during peak periods or staff shortages.

Qualifications

• High school diploma or equivalent required.
• Prior delivery driving or warehouse experience preferred.
• Ability to lift and carry up to 50 lbs. repeatedly throughout a shift (5-gallon bottles, cases of product).
• Comfortable using handheld devices, tablets, or route/delivery software.
• Professional, courteous demeanor when interacting with customers at delivery stops.
• Ability to work independently, manage time effectively, and navigate Kauai delivery routes.

Physical Requirements

• Regularly lift, carry, push, and pull loads up to 50 lbs.; occasionally up to 60+ lbs. with assistance.
• Frequent bending, reaching, and climbing in and out of a delivery vehicle.
• Ability to stand, walk, and drive for extended periods throughout a shift.
• Exposure to outdoor weather conditions while making deliveries.

Work Schedule

Full-time, typically Monday through Friday with occasional Saturday coverage based on business needs and delivery volume. Early morning start times apply.