Wilkesboro Career Fair! Oct 29th-30th 11AM-3PM

belk

Wilkesboro (NC)

On-site

USD 17,000 - 22,000

Full time

4 days ago
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Job summary

Belk is hiring for Seasonal positions across Sales, Support, Fragrances, Store Fulfillment, and more. Join a team that values you and delivers a positive shopping experience for every customer.

As a Seasonal team member, you'll provide excellent customer service, help drive sales, and support store operations. You may assist on the sales floor, with transactions, or with behind-the-scenes processes to meet store goals and build loyalty.

Qualifications

  • Dedication to customer service and a drive to achieve store objectives.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Comfortable with technology and mobile devices.

Responsibilities

  • Greet, engage, and assist customers warmly, delivering personalized service.
  • Process transactions accurately and handle inquiries, returns, and concerns.
  • Support store operations including fulfillment, curbside pickup, pricing, and merchandising.
  • Maintain visually appealing selling areas, signage, and cleanliness through daily recovery.
  • Stay informed of products, promotions, policies, and store events to assist customers.

Skills

Customer service
Sales-oriented
Team player
Flexible schedule
Tech-savvy

Job description

A Brief Overview

We're excited to meet you! We're hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you'll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you're helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you'll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do
  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
  • Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
  • Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.
Skills and Abilities
  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
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