Rocky Mount Career Fair Oct 30th 5PM-8PM & Oct 31st 11AM-3PM

belk

Rocky Mount (NC)

On-site

USD 17,000 - 25,000

Part time

4 days ago
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Job summary

Belk in Rocky Mount, NC is hiring Seasonal team members for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. You will deliver excellent customer service and help store operations to meet daily goals.

As a Seasonal associate you will greet customers, process transactions, support merchandising, curbside pickup, and maintain a clean, welcoming selling floor. Flex scheduling includes nights, weekends, and holidays.

Qualifications

  • Customer service experience is preferred.
  • Able to lift up to 50 lbs and assist with store tasks.
  • Willing to work flexible hours including nights, weekends and holidays.

Responsibilities

  • Demonstrate ownership and initiative to meet store priorities.
  • Greet and assist customers, delivering personalized service.
  • Process transactions accurately and address inquiries professionally.
  • Support store operations including merchandising, curbside pickup and pricing.
  • Maintain attractive selling areas and stock replenishment.
  • Stay informed on products, promotions, and store events.
  • Contribute to a positive team culture and safety procedures.

Skills

Customer service
Ownership
Communication
Technology familiarity

Tools

Windows OS
Mobile devices

Job description

A Brief Overview

We're excited to meet you! We're hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you'll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you're helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you'll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do
  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
  • Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
  • Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.
Skills and Abilities
  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
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