Wildlife Repair/Exclusion Technician

Rollins, Inc.; Spring Hill (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly range: $18-$22/Hour

Health, dental, and vision insurance

401k with generous match

Employee Stock Purchase Plan (ESPP)

6 Paid Holidays Annually

PTO accrual 3 weeks first year

Tuition reimbursement up to $5,250/yr

Ongoing training and development

Work-life balance • career advancement

Job summary

Critter Control Operations is seeking a Wildlife Exclusion/Repair Service Technician to protect homes and businesses by preventing wildlife intrusion and performing essential repairs.

You will inspect properties, install exclusion barriers, and perform minor roof and siding repairs. The role requires field work, problem-solving, and a commitment to safe, humane wildlife management with strong customer communication.

Qualifications

• High school diploma or equivalent; college degree is a plus.
• Valid driver’s license.
• Experience in construction, carpentry, roofing, or related fields.
• Ability to work in the field independently.
• Strong problem-solving skills and attention to detail.
• Proficiency with multiple software applications; Salesforce is a plus.

Responsibilities

• Perform interior and exterior inspections to identify wildlife entry points.
• Install exclusion materials like screens, chimney caps, vent covers.
• Conduct minor repairs to roofs, siding, foundations.
• Utilize trapping and relocation techniques.
• Maintain records of services, materials, and customer interactions.
• Provide detailed reports and review scope with customers.
• Collaborate with sales and customer service for a seamless experience.
• Follow up with customers to ensure satisfaction.

Skills

Problem solving

Independent field work

Attention to detail

Education

High school diploma or equivalent

College degree (plus)

Tools

Salesforce

Job description

Overview

Critter Control Operations is seeking a skilled and dedicated Wildlife Exclusion/Repair Service Technician to join our team. This role is vital in ensuring the safe and effective exclusion of wildlife from residential and commercial properties, along with performing necessary repairs to prevent future intrusions. The ideal candidate will have a strong background in construction or related fields, excellent problem-solving skills, and a commitment to responsible nuisance wildlife management.

Overview

Critter Control Operations (CCO) is a leading provider of wildlife management services. We specialize in wildlife removal, exclusion, and damage repair for residential and commercial properties. Our mission is to provide safe, effective, and responsible solutions to nuisance wildlife and pest problems.

What type of benefits will you receive?

• Competitive hourly range: $18-$22/Hour!
• Comprehensive benefits package including health, dental, and vision insurance.
• 401k with generous match, Employee Stock Purchase Plan (ESPP).
• 6 Paid Holidays Annually!
• PTO accrual based on tenure - 3 weeks beginning first full year!
• Tuition reimbursement up to $5,250/year (federal max!) OR free tuition on approved programs through Purdue Global!!!
• Ongoing training and professional development opportunities!
• Supportive team environment with a focus on work-life balance.
• Opportunities for career advancement within the Rollins Family of Brands!

What does a day in the life look like?

• Perform interior and exterior inspections of customers properties, including inspecting roofs, attics, crawlspace, and other confined spaces to identify wildlife entry points and potential vulnerabilities.
• Install preventative exclusion materials such as screens, chimney caps, vent covers, and other barriers to prevent wildlife access.
• Conduct minor repairs to roofs, siding, foundations, and other areas where wildlife may gain entry.
• Utilize trapping and relocation techniques to safely remove wildlife from properties.
• Maintain accurate records of services performed, materials used, and customer interactions.
• Provide detailed reports and review completed scope of work with customers.
• Collaborate with sales and customer service teams to ensure a seamless customer experience.
• Follow up with customers to ensure satisfaction with services provided and address any ongoing concerns.

Qualifications

What do you need to be successful?

• High school diploma or equivalent; college degree is a plus.
• Valid driver’s license.
• Proven experience in construction, carpentry, roofing, or other related fields.
• Ability to work in the field independently.
• Strong problem-solving skills and attention to detail.
• Proficiency in using several types of software and applications; experience with Salesforce is a plus.

What does the work environment look like?

We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties with or without reasonable accommodation.

• Must be able to drive to various locations, often covering large territories.
• Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
• Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.).
• Must have the ability to climb stairs and ladders safely.
• Must be able to crouch, kneel, bend, and stretch frequently.