Wildlife Repair/Exclusion Technician

Critter Control; Pensacola (FL); On-site; USD 51,577,344 - 57,308,160; Full time

Benefits offered by this job

Hourly pay

Health insurance

Dental insurance

Vision insurance

401k match

ESPP

Paid holidays

PTO

Tuition reimbursement

Training & development

Work-life balance

Career advancement

Job summary

Critter Control Operations is seeking a skilled Wildlife Exclusion/Repair Service Technician to join our team. The role focuses on excluding wildlife from homes and businesses and performing repairs to prevent future intrusions.

The ideal candidate has a background in construction or related fields, strong problem-solving skills, and a commitment to responsible nuisance wildlife management. This position offers professional growth within the Rollins family of brands.

Qualifications

• High school diploma or equivalent; college degree is a plus.
• Valid driver’s license required.
• Proven experience in construction, carpentry, roofing, or related fields.
• Ability to work independently in the field.
• Strong problem-solving skills and attention to detail.
• Experience with various software; Salesforce is a plus.

Responsibilities

• Perform interior and exterior inspections of customers' properties to identify wildlife entry points and vulnerabilities.
• Install preventative exclusion materials such as screens, chimney caps, vent covers, and barriers.
• Conduct minor repairs to roofs, siding, foundations, and other entry points.
• Utilize trapping and relocation techniques to safely remove wildlife from properties.
• Maintain accurate records of services, materials used, and customer interactions.
• Provide detailed reports and review scope of work with customers.
• Collaborate with sales and customer service teams to ensure a seamless customer experience.
• Follow up with customers to ensure satisfaction with services.

Skills

Construction experience

Roofing experience

Problem solving

Valid driver’s license

Independent field work

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Overview

Critter Control Operations is seeking a skilled and dedicated Wildlife Exclusion/Repair Service Technician to join our team. This role is vital in ensuring the safe and effective exclusion of wildlife from residential and commercial properties, along with performing necessary repairs to prevent future intrusions. The ideal candidate will have a strong background in construction or related fields, excellent problem‑solving skills, and a commitment to responsible nuisance wildlife management.

Responsibilities

Critter Control Operations (CCO) is a leading provider of wildlife management services. We specialize in wildlife removal, exclusion, and damage repair for residential and commercial properties. Our mission is to provide safe, effective, and responsible solutions to nuisance wildlife and pest problems.

Benefits

• Competitive hourly range: $18-$20/Hour
• Comprehensive benefits package including health, dental, and vision insurance.
• 401k with generous match, Employee Stock Purchase Plan (ESPP).
• 6 Paid Holidays Annually
• PTO accrual based on tenure – 3 weeks beginning first full year.
• Tuition reimbursement up to $5,250/year (federal max) or free tuition on approved programs through Purdue Global.
• Ongoing training and professional development opportunities.
• Supportive team environment with a focus on work‑life balance.
• Opportunities for career advancement within the Rollins Family of Brands.

Day in the Life

• Perform interior and exterior inspections of customers' properties, including inspecting roofs, attics, crawlspace, and other confined spaces to identify wildlife entry points and potential vulnerabilities.
• Install preventative exclusion materials such as screens, chimney caps, vent covers, and other barriers to prevent wildlife access.
• Conduct minor repairs to roofs, siding, foundations, and other areas where wildlife may gain entry.
• Utilize trapping and relocation techniques to safely remove wildlife from properties.
• Maintain accurate records of services performed, materials used, and customer interactions.
• Provide detailed reports and review completed scope of work with customers.
• Collaborate with sales and customer service teams to ensure a seamless customer experience.
• Follow up with customers to ensure satisfaction with services provided and address any ongoing concerns.

Qualifications

• High school diploma or equivalent; college degree is a plus.
• Valid driver’s license.
• Proven experience in construction, carpentry, roofing, or other related fields.
• Ability to work in the field independently.
• Strong problem‑solving skills and attention to detail.
• Proficiency in using several types of software and applications; experience with Salesforce is a plus.

Work Environment

• Must be able to drive to various locations, often covering large territories.
• Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
• Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.).
• Must have the ability to climb stairs and ladders safely.
• Must be able to crouch, kneel, bend, and stretch frequently.
• Capability to carry and use equipment necessary for inspections and minor control measures (traps, ladders, inspection tools, etc).
• Ability to lift and carry up to 50 pounds regularly.
• Clear verbal communication skills to interact effectively with clients and team members.

Join Our Team

Join us in making a positive impact on nuisance wildlife management and become a part of our dedicated team today!

Critter Control Operations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This requisition is expected to be live for 30 days from initial date of posting. The hiring process will be conducted in compliance with all state and local laws. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.