WIC TECHNICIAN II - HOURLY

Amarillo; Amarillo (TX); Hybrid; USD 19,000 - 28,000; Part time

Job summary

The City of Amarillo is seeking a part-time WIC Technician II to support the Women, Infants and Children program. You will interview clients, determine eligibility, enter data, issue food benefits, and manage routine clerical tasks in a clinic setting.

The role requires a High School Diploma, at least one year of clerical experience, and a preference for bilingual Spanish speakers. A Texas driver’s license is required, with training provided as needed.

Qualifications

• Requires a High School Diploma or equivalent and at least 1 year of clerical experience; 2 years preferred.
• Bilingual in Spanish preferred.
• Valid Texas Driver’s License required.
• IT help desk or similar experience strongly preferred.

Responsibilities

• Interview clients and determine eligibility for WIC benefits.
• Enter client data into the computer and file charts.
• Issue food benefits according to diet prescriptions and obtain signatures.
• Schedule appointments and answer calls professionally.
• Back up computer files daily and run routine reports.
• Stock clinic supplies and attend required trainings.

Skills

Typing 30 WPM

Public interaction

Conflict handling

IT help desk

Education

High School Diploma

Tools

PC

Calculator

Copier

Multi-line telephone system

Job description

**JOB TITLE:** WIC Technician II -- Part time**JOB CLASS NUMBER****:** HRL587/588**PAY GRADE:** H04**FL****S****A STATUS:** Non-Exempt**BUSINESS UNIT NAME:** WIC (Women, Infants and Children)**REPORTS TO:** WIC Director**SUPERVISORY WORK:** None**STARTING SALARY:** $17.00 per hour**SUMMARY**The Special Supplemental Nutrition Program for Women, Infants, and Children – better known as the WIC program – serves to safeguard the health of low-income pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 who are at nutritional risk by providing nutritious foods to supplement diets, information on healthy eating including breastfeeding promotion and support, and referrals to health care. As a representative of the WIC program, you will be reaching out and touching lives of individuals in your community and making a positive impact on the lives of many. The candidate hired for this position will be required to:* Interview clients and determine eligibility for program benefits according to categorical, residence, and income criteria.* Enter client information into the computer and print out results to be filed in the client’s chart.* Issue food benefits according to diet prescription, obtain necessary signatures, file duplicate copies in an orderly manner.* Schedule appointments, answer telephone in a polite professional manner and process calls efficiently.* Alphabetically file and pull charts for clinics, screen immunization records, obtain 24-hout diet recall, weigh and measure participants and plot information on growth grids, obtain hematocrit/hemoglobin as required.* Back up computer files on a daily basis, run daily, weekly, and monthly reports, mail out missed appointment reminders, stock supplies for clinics as required, and attend staff meetings and required trainings.**KNOWLEDGE, SKILLS AND ABILITIES*** Ability to type at a rate of 30 WPM.* Ability to work with the public in a high-volume manner.* Skill in dealing with contentious clients.* Skill in using a personal computer, calculator, copier, television, camera, film projector, and a multi-line telephone system.**M****I****NIMUM REQUIREMENTS**Requires a High School Diploma or its equivalent and a minimum of one year of clerical experience; two years preferred. Bilingual in Spanish preferred. Valid Texas Driver’s License required. IT help desk or similar experience strongly preferred.**ADA PROFILE**Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to lift/carry 30 lbs; stoop, bend, sit, and walk on continuous basis.**WORK ENVIRONMENT**Occasionally will encounter contentious clients. May work in clinics with high noise level or extreme temperature fluctuation. Risk of exposure to communicable diseases.The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.