WIC Manager

Columbia Valley Community Health Center; Wenatchee, Northern (WA, KY); On-site; USD 67,000 - 95,000; Full time

Job summary

Columbia Valley Community Health Center is seeking a WIC Manager to oversee daily operations, supervise staff, and ensure quality and compliance with State WIC guidelines. Direct client services and oversee program budgets while advancing department goals.

The ideal candidate will have a relevant degree or equivalent WIC experience, bilingual English/Spanish abilities, and experience in CQI. Strong collaboration with other CVCH departments is required.

Qualifications

• Associate’s degree or 5+ years direct WIC experience in lieu of degree.
• Washington State Certifier Competency Training within 6 months of hire.
• Minimum of two years of supervisory experience required.
• Knowledge of CQI processes is desirable.
• Experience working with Hispanic culture preferred.

Responsibilities

• Provides day-to-day supervision & management of WIC in alignment with the mission, core values and strategic goals of the organization.
• Provides direct client care, in both individual and group settings.
• Responsible for development, monitoring and reporting of departmental budget.
• Develop new programs to meet strategic initiatives.
• Ensures compliance with State and Federal WIC program guidelines.
• Maintains authorized participating WIC caseload for agency.
• Collaborates with other departments to coordinate overall care and maximize delivery of services for clients and CVCH patients.
• Responsible for all programs and applicable grant reports.
• Participates in CVCH’s CQI process and uses this process to assess, plan, design, implement and evaluate service delivery to clients.
• Represents agency at local, state and federal agencies, conferences and other meetings regarding matters of interest or effect on CVCH at the request of the COO.

Skills

English fluency

Spanish fluency

Education

Associate’s degree or 5+ years WIC experience in lieu of degree

Bachelor’s degree preferred

Job description

• Salary Range : $67,100.80 USD to $95,264 USD

Locations

Showing 1 location

Wenatchee, WA, USA

Description

Job Summary
The WIC Manager’s primary job function is to ensure effective day to day operations, provide supervision for assigned staff, and to ensure that the WIC program achieves their goals while maintaining the highest level of quality and compliance in accordance with State WIC guidelines and agency expectations. Uses a Continuous Quality Improvement Process to assess, plan, design, implement and evaluate care delivered to participants in these programs. Able to provide direct client services

Essential Functions: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

• Provides day-to-day supervision & management of WIC in alignment with the mission, core values and strategic goals of the organization:
  • Recruits, hires, and orients new program staff
  • Performs daily coaching and annual evaluations
  • Schedules employees to meet program/customer needs.
  • Conducts regular departmental meetings.
  • Aligns department with agency strategic goals.
• Provides direct client care, in both individual and group settings.
• Responsible for development, monitoring and reporting of departmental budget.
• Develop new programs to meet strategic initiatives.
• Ensures compliance with State and Federal WIC program guidelines.
• Maintains authorized participating WIC caseload for agency.
• Collaborates with other departments to coordinate overall care and maximize delivery of services for clients and CVCH patients.
• Responsible for all programs and applicable grant reports.
• Participates in CVCH’s CQI process and uses this process to:
  • Assess, plan, design, implement and evaluate service delivery to clients.
  • Develop processes to assist department in achieving excellence in service delivery.
• Represents agency at local, state and federal agencies, conferences and other meetings regarding matters of interest or effect on CVCH at the request of the COO.

Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

• Performs other duties and tasks as assigned by supervisor
• Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
• Follow safety policies and maintain a clean, safe work environment.
• Demonstrate sound work ethics, flexibility, and cultural sensitivity
• Uphold CVCH’s mission and core values in all interactions.
• Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.

Non-Essential Functions: These are tasks that are included in the role but are not critical. They may be reassigned or modified without fundamentally changing the job.

• Run ad hoc reports as requested.
• Participate in internal committees or special projects.
• Contribute to internal communications or newsletters.

Qualifications:

Education:

• Associate’s degree required or 5+ years direct WIC Experience in lieu of degree. Bachelors preferred.

Certification/Licensure:

• Washington State Certifier Competency Training within 6 months of hire.

Experience:

• Minimum of two years of supervisory experience required. Knowledge of CQI processes is desirable, with a background in Maternal/Child Health and WIC program guidelines extremely helpful. Experience working with Hispanic culture preferred.

Language Skills:

• English and Spanish fluency required
• Strong interpersonal and communication skills
• Analytical and problem-solving abilities
• Ability to manage sensitive and confidential information

Work Environment & Physical Demands:

• Typical office environment
• Sit, stand, walk, often
• Reach occasionally
• Kneel or crouch minimally
• May need to lift up to 10 pounds
• Visual acuity for close and distance work

Exposure to Hazards:

• Standard administrative working conditions
• Category III - Tasks involve no greater exposure to blood or body fluids than would be encountered by a visitor.

Age-Specific Competency:

• Not applicable – position does not involve patient care.

Telecommuting:

Not eligible for telecommuting.

Equal Opportunity Statement:

• CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.

*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE

Coverage:

• Medical
• Preferred Provider
• Employee covered - $70.00 per month
• Dependents covered – please refer to the benefits Guide 2026 for rates
• First of the month following the first date of employment.
• Washington Dental
• Employee covered – 100%
• Dependents covered – 50%
• First of the month following the first date of employment.
• 120 hours – Year 1
• 136 hours - Year 2. Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years.
• Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.
• Extended Illness Bank (EIB)
• Allows for maximum accrual of 200 hours
• PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.
• Holidays
• 64 hours related to:
• 4 th of July
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Eve
• Christmas Day
• Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.
• Diversity Days
• 3 Diversity Days
• Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:
• Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)
• May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE)
• Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE)
• Please refer to the Paid Leave policy for additional details.
• 403(b) Retirement Plan
• 150% CVCH match up to 3% of the employee’s contribution
• 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years.
• Employee Assistance Program
• Mutual of Omaha
• Free short-term counseling for employee and family
• Immediately. Call 800-316-2796
• Long-term Disability
• Mutual of Omaha
• Employee Only (variable)
• First of the month following the first date of employment.
• Basic Term Life
• Mutual of Omaha
• Employee Only (1x annual salary, up to $200,000)
• First of the month following the first date of employment.
• Group Accidental Death and Dismemberment (AD&D)
• Mutual of Omaha
• Employee Only (1x annual salary, up to $200,000)
• First of the month following the first date of employment.
• Supplemental Term Life
• Mutual of Omaha
• Employee / Spouse / Dependent(s)
• First of the month following the first date of employment.
• Voluntary AD&D
• Mutual of Omaha
• Employee / Family
• First of the month following the first date of employment.
• Health Reimbursement Arrangement
• RedQuote
• Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year.
• First of the month following the first date of employment.
• Flex Plan: Medical
• RedQuote
• Flex Plan: Maximum $3,400 per year
• First of the month following the first date of employment.
• Flex Plan: Dependent Care
• RedQuote
• Flex Plan: Maximum $7,500 per year
• First of the month following the first date of employment.
• AFLAC
• First of the month following the first date of employment.
• Wellness Stipend
• CVCH will reimburse staff up to $30 per month for a local gym membership
• OR
• CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.)
• Immediately. Once employee has submitted invoice to HR/Payroll department.
• Cell Phone Discounts
• Discounted monthly access fees
• Discounted select accessories and special equipment
• Available for personal cell phones, currently in place with AT&T & Verizon
• Tuition Reimbursement
• For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of:
• $4,000 for an Associate’s degree, vocational, technical, or certification program
• $6,000 for a Bachelor’s degree
• $8,000 for a Master’s degree
• Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.
• Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.
• Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.