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Broadlawns Medical Center seeks a WIC Support Staff member to greet the public, collect demographic data, and determine income eligibility for benefits. You will explain eWIC usage and enroll applicants while maintaining records and scheduling appointments.
This role involves data entry, customer service, and coordination of benefits in a fast-paced clinic. The position supports the WIC program across River Plaza with a strong emphasis on accuracy, communication, and bilingual service.
The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!
Under the general supervision of the Program Director with guidance from the WIC Team Leader, performs varied office duties. Greets public, answers phones and interviewing participants to complete intake process. Enrolls program applicants to obtain demographic information and determine income eligibility and offer voter registration. Issues benefits to participants, explains proper use of eWIC card to participants, maintains appropriate records. Maintains computer system: maintains data entry and retrieval; prints benefits and forms; schedules appointments. Perform other duties as assigned.
Broadlawns Medical Center is an Equal Opportunity Employer
The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!
Broadlawns takes a leadership position in teaching the next generation of healthcare professionals through its residency and fellowship programs.