WIC Advocate

ADP, Inc.; Chicago (IL); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Generous PTO

Job summary

CEDA's WIC Advocate role in Chicago seeks a bilingual professional to support families by verifying eligibility, facilitating intake, and guiding clients in using EBT and the IWIC app.

The position requires fluency in English and Arabic, a HS diploma (or GED), and 1–3 years of office/clinic experience. Training is provided, with growth opportunities in the breastfeeding peer counselor track.

Qualifications

• This bilingual role requires fluency in English and Arabic.
• High School Diploma or GED is required.
• 1–3 years' office/clinic experience preferred.
• An associate's degree or vocational training is a plus.
• Experience with children and familiarity with WIC are beneficial.

Responsibilities

• Verifies participant eligibility, reviews program consent with client, and enters intake data.
• Instructs clients on EBT, shopping lists, and IWIC app usage.
• Documents anthropometric measurements using standard tools.
• Manages client schedules and all communications (phone, in person, email, text).
• Provides translation for WIC staff and clients (bilingual staff only).

Skills

Bilingual English/Arabic

MS Word

Excel

Outlook

SharePoint

Client management systems experience

Education

High School Diploma or GED

2-year associate's degree or vocational training preferred

Tools

MS Word

Excel

Access

Outlook

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

WIC Advocate

Chicago, IL, US

1 Attachments

2 days ago Requisition ID: 1596

CEDA (Community and Economic Development Association) is a dynamic nonprofit on a mission to empower communities and fight poverty. We are looking for an Advocateto join our dynamic Women Infant and Children Department and ensure our programs maintain the highest quality standards for the communities that need us!

What You'll do:

• Verifies participant eligibility, reviews program consent with client, and enters program intake, client information, breastfeeding contacts and referrals into IWIC.
• Instructs all clients how to use the EBT card, shopping list, and IWIC app.
• Obtains and documents client anthropometric measurements utilizing length/height boards, scales, head circumference tapes and non-invasive hemoglobin monitors.
• Manages all client schedules and all client communications to maximize client participation (telephone, voicemail, in person, email, text, and virtual).
• Provides translation for WIC staff and clients (bilingual staff only).

Why Join Us?

• Benefits: Medical, dental, vision, life insurance, 401K, generous PTO, and more!
• Professional Growth: Contribute to meaningful initiatives in a collaborative, mission-driven environment.
• Make an Impact: Your work directly supports the community through critical programs.

What We're Looking for:

• Required: This is a bilingual position, must be able to speak English and Arabic fluently. High School Diploma or GED. 1-3 years' experience in an office, clinic, or similar workplace environment.
• Preferred: 2-year associate's degree or vocational training preferred. Experience with children preferred. Familiarity with the WIC program a plus.
• Schedule: 8:00 a.m. – 4:30 p.m.; Tuesday-Saturday, some Mondays required; change of scheduled based on program needs but will never exceed five working days per week. This position is based at Diversey with frequent floating to Albany Park, Howard and Irving Park.
• Training: Must complete intensive breastfeeding education training during first year of Employment. Upon successful completion of Breastfeeding Peer Counselor/Education training, WIC Advocate earns title of BFPC (Breastfeeding Peer Counselor) or BFPE (Breastfeeding Peer Educator) depending on previous breastfeeding experience.
• Technical Skills: Proficiency in MS Word, Excel, Access, Outlook, SharePoint, and Internet. Experience with client management systems is a plus.

Ready to Make a Difference?

CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.