WHS Program Manager, Operational Excellence

Amazon Inc.; Bellevue (WA); On-site; USD 83,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) and retirement benefits

Paid Time Off

Job summary

Amazon.com Services LLC is seeking a Program Manager to drive continuous improvement safety initiatives within the Workplace Health and Safety OpEx program. You will lead cross-functional projects from concept through completion, develop detailed roadmaps, and communicate status, risks, and impacts to senior leadership.

Some travel is required (25-40%). Ideal candidates bring 3+ years of PM experience, strong data analytics, and Excel/SQL proficiency, with a Bachelor's degree.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel (Pivot Tables, VLookups) and SQL experience.
• Experience working cross-functionally with tech and non-tech teams.
• Bachelor's degree in a relevant field.

Responsibilities

• Manage cross-functional programs, ensuring successful delivery.
• Set clear program goals, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration with internal and external partners to optimize resource allocation and project success.
• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
• Manage and communicate project budgets effectively.

Skills

Project management

Data-driven decision making

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree

Master's degree (preferred)

Tools

Excel

SQL

Job description

Amazon.com Services LLC is seeking a Program Manager to drive continuous improvement safety initiatives within the Workplace Health and Safety OpEx program. You will lead cross-functional projects from concept through completion, develop detailed roadmaps, and communicate status, risks, and impacts to senior leadership.

Some travel is required (25-40%). Ideal candidates bring 3+ years of PM experience, strong data analytics, and Excel/SQL proficiency, with a Bachelor's degree.