Wholesale Specialist

Selkirk Sport - We Are Pickleball; Coeur d'Alene (ID); On-site; USD 30,000 - 33,000; Full time

Job summary

Selkirk Sport is seeking a highly organized Wholesale Specialist to support our Wholesale Department and Authorized Retail Partners. You will manage partner accounts, coordinate orders, maintain accurate account information, and provide day-to-day administrative support to our Wholesale Operations Manager and Account Management team.

You will collaborate with Finance, Marketing, and Customer Experience to ensure partners receive responsive, professional support.

Qualifications

• Typing speed of at least 40 words per minute with high accuracy.
• Strong technical aptitude and ability to quickly learn new software, systems, and CRM platforms.
• Clear and professional written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• A proactive approach and sense of urgency.
• Excellent organization and attention to detail.
• Ability to manage multiple responsibilities while maintaining accuracy and meeting deadlines.

Responsibilities

• Provide administrative support to the Wholesale Operations Manager and Wholesale Sales Team.
• Assist Account Managers with account updates, order coordination, and internal follow-up.
• Maintain accurate territory documentation, sales resources, reports, and partner materials.
• Coordinate communication across Wholesale, Marketing, Finance, and Customer Experience.
• Help Authorized Retail Partners with account access, login issues, order inquiries, and other routine support needs.
• Troubleshoot account-related concerns and coordinate with internal teams when additional assistance is needed.
• Provide timely, clear, and professional communication throughout each interaction.
• Help create a consistent and positive experience for our wholesale partners.
• Coordinate new account onboarding from application through activation.
• Review documentation and confirm that internal account requirements have been met.
• Create and maintain accurate account records in CRM and other internal systems.
• Keep partner contact information and account details current across platforms.
• Complete high-volume data entry with speed and accuracy.
• Maintain customer notes, order history, and communication records.
• Organize and update digital files, catalogs, pricing sheets, and internal resources.
• Assist with reporting, record maintenance, and data-cleanup projects.
• Identify workflow challenges and suggest practical improvements.
• Assist with creating and maintaining departmental procedures and resources.
• Support system enhancements and other operational projects.
• Adapt to changing priorities as the department and business continue to grow.

Skills

Typing speed 40 wpm

CRM proficiency

Professional communication

Problem solving

Proactive approach

Organization

Multitasking

Tools

CRM platforms

Job description

About Selkirk Sport, LLC

At Selkirk Sport, we’re passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport’s premier products and ecosystem. As a leading global brand in premium pickleball equipment, we’re expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad. We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.

Wholesale Specialist

Location: Coeur d’Alene, ID — On-site

Department: Wholesale

Employment Type: Full-time, Temp-to-Hire

Schedule: Monday - Thursday 7:30 am - 5:00 pm Friday 8:00 am - 12:00 pm

Compensation: $22-$24 per hour

About The Role

Selkirk Sport is seeking a highly organized and detail-oriented Wholesale Specialist to support our Wholesale Department and Authorized Retail Partners. In this role, you will help manage partner accounts, coordinate orders, maintain accurate account information, and provide day-to-day administrative support to our Wholesale Operations Manager and Account Management team. You will also work closely with Finance, Marketing, and Customer Experience to ensure our retail partners receive responsive, professional support. This is an excellent opportunity for someone who enjoys solving problems, learning new technology, and keeping multiple moving pieces organized in a fast-paced environment.

What You’ll Do

Support Our Wholesale Team

• Provide administrative support to the Wholesale Operations Manager and Wholesale Sales Team.
• Assist Account Managers with account updates, order coordination, and internal follow-up.
• Maintain accurate territory documentation, sales resources, reports, and partner materials.
• Coordinate communication across Wholesale, Marketing, Finance, and Customer Experience.

Assist Retail Partners

• Help Authorized Retail Partners with account access, login issues, order inquiries, and other routine support needs.
• Troubleshoot account-related concerns and coordinate with internal teams when additional assistance is needed.
• Provide timely, clear, and professional communication throughout each interaction.
• Help create a consistent and positive experience for our wholesale partners.

Manage Account Onboarding and Maintenance

• Coordinate new account onboarding from application through activation.
• Review documentation and confirm that internal account requirements have been met.
• Create and maintain accurate account records in CRM and other internal systems.
• Keep partner contact information and account details current across platforms.

Maintain Accurate Data and Documentation

• Complete high-volume data entry with speed and accuracy.
• Maintain customer notes, order history, and communication records.
• Organize and update digital files, catalogs, pricing sheets, and internal resources.
• Assist with reporting, record maintenance, and data-cleanup projects.

Improve Processes

• Identify workflow challenges and suggest practical improvements.
• Assist with creating and maintaining departmental procedures and resources.
• Support system enhancements and other operational projects.
• Adapt to changing priorities as the department and business continue to grow.

What You’ll Bring

Required Qualifications

• Typing speed of at least 40 words per minute with strong accuracy.
• Strong technical aptitude and the ability to quickly learn new software, systems, and CRM platforms.
• Clear and professional written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• A proactive approach and sense of urgency.
• Excellent organization and attention to detail.
• Ability to manage multiple responsibilities while maintaining accuracy and meeting deadlines.

Preferred Qualifications

• Previous experience in sales support, customer service, account coordination, or administrative work.
• Familiarity with pickleball and its community.
• Experience working in consumer goods or a fast-growing organization.

What Success Looks Like

• You take ownership of your work and follow tasks through to completion.
• You communicate professionally with both internal teams and external partners.
• You maintain accurate records, even while managing a high volume of requests.
• You look for opportunities to improve processes and make the team more effective.You represent the Selkirk brand with professionalism and integrity.

Temp-to-Hire Details

This position will begin as a temporary assignment with the anticipated opportunity to transition to regular, full-time employment after approximately 90 days. Conversion is based on successful performance, attendance, continued business needs, and other applicable employment requirements. If transitioned to regular employment, the employee will become eligible for Selkirk Sport’s company benefits on the first day of the month following the transition date, subject to the terms of the applicable benefit plans.

Physical Requirements and Work Environment

• Ability to occasionally lift and carry items weighing up to 25 pounds, with or without reasonable accommodation.
• Ability to push or pull carts or similar objects weighing up to 30 pounds, with or without reasonable accommodation.
• Ability to remain seated or standing for extended periods.
• Ability to move throughout the office as needed.
• Frequent use of a computer, phone, and other standard office equipment.
• Ability to view and interpret information on a computer screen for extended periods.
• This position is performed in a standard office environment.
• Minimal travel is expected.

Selkirk Sport is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

Responsibilities may be modified or reassigned as needed to support the evolving needs of the organization.

Why Selkirk Sport?

Pickleball is the fastest-growing sport in the world, and Selkirk is leading the charge. Joining our team means more than just a job—it means being part of a high-energy brand that is defining a new era of sports culture. Whether you are collaborating with us in the office, working remotely, or joining our international teams, you will be part of a collaborative culture that values innovation and high performance. If you’re ready to bring your expertise to a fast-paced environment where your work makes a direct impact, we want to hear from you. Let’s build the future of pickleball together.