Wholesale Sales & Account Manager

Luna Gourmet Coffee & Tea Company; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Luna Gourmet Coffee & Tea Company is seeking a high-impact Account Leader to manage and grow our direct wholesale, distributor, and private-label business in the Denver area.

You will develop strong customer relationships, drive profitable growth, and expand brand presence across offices, foodservice, hospitality, and independent grocery accounts, while leading cross-functional collaboration with production and service teams.

Qualifications

• 3-5 years of beverage, coffee, foodservice, CPG or distributor sales experience.
• Proven outside sales success and account growth.
• Strong negotiation and presentation skills.
• Organized, self-directed and comfortable in field.
• Proficient in Microsoft Office and Google Workspace.
• Valid driver’s license and ability to travel locally.

Responsibilities

• Own and grow local direct wholesale revenue across assigned territory.
• Manage existing accounts while identifying and winning new business.
• Conduct regular in-market visits to customers and prospects.
• Lead pricing discussions, contract renewals, upselling and retention efforts alongside Regional Account Manager.
• Coordinate onboarding of new accounts including training, merchandising and service with Regional Account Manager.
• Resolve service issues quickly while protecting customer satisfaction.
• Track volume, margins, churn risk and opportunity pipeline.
• Coordinate across production, supply chain and customer service to ensure on-time delivery.
• Manage local distributor relationships supporting offices and food service.
• Conduct joint sales calls and business reviews.
• Increase placements and item penetration within distributor networks.
• Train distributor reps on product portfolio, selling stories and target accounts.
• Monitor pricing, programs, incentives and competitive activity.
• Ensure execution of agreed growth plans.

Skills

Outside sales

Account growth

Negotiation

Presentation skills

Organizational skills

Microsoft Office

Google Workspace

Driver's license

Travel locally

Tools

Microsoft Office

Google Workspace

Job description

Luna Gourmet Coffee & Tea Company (dba: Boyer’s Coffee, Boulder Organic Coffee, Luna Roasters, CoffeeAM and Boca Java) are seeking a high impact account leader to manage, support and grow our direct wholesale, distributor and private label business.This role is responsible for developing strong customer relationships, driving profitable growth, improving market execution, and expanding brand presence across offices, foodservice, hospitality, independent grocery, and distributor-served accounts.

This position requires a proactive manager, seller, disciplined operator, and a strong relationship manager who thrives in a fast-paced entrepreneurial environment.

Key Responsibilities

Local Account Management

• Own and grow local direct wholesale revenue across assigned territory
• Manage existing accounts while identifying and winning new business
• Conduct regular in-market visits to customers and prospects
• Lead pricing discussions, contract renewals, upselling and retention efforts alongside Regional Account Manager
• Coordinate onboarding of new accounts including training, merchandising and service with Regional Account Manager.
• Resolve service issues quickly while protecting customer satisfaction
• Track volume, margins, churn risk and opportunity pipeline
• Coordinate across production, supply chain and customer service to ensure on-time delivery
• Manage local distributor relationships supporting offices and food service
• Conduct joint sales calls and business reviews
• Increase placements and item penetration within distributor networks
• Train distributor reps on product portfolio, selling stories and target accounts
• Monitor pricing, programs, incentives and competitive activity
• Ensure execution of agreed growth plans

Strategic Private Label Account Management

• Partner with the VP of Business Management & Marketing on key Private Label and Toll Roasting accounts, owning day-to-day communication, account maintenance and project tracking while supporting growth initiatives
• Coordinate packaging development, marketing asset requests and product/coffee support needs for Private Label and Toll Roasting customers
• Serve as account manager for Enterprise Private Label customers, owning day-to-day relationships, service levels and retention
• Manage Enterprise Private Label program execution including forecasting, item and packaging changes, pricing updates and renewal discussions

Qualifications

• 3-5 years of beverage, coffee, foodservice, CPG or distributor sales experience
• Proven success in outside sales and account growth
• Strong negotiation and presentation skills
• Organized, self-directed and comfortable in field
• Proficient in Microsoft Suite, Google Suite
• Valid driver’s license and ability to travel locally

Ideal Candidate Profile

• Experience and love for coffee
• Self sufficient in marketing asset creation
• Hunter mentality with account management discipline
• Comfortable with both scrappy local selling and structured retail support
• Relationship builder who can represent premium brands professionally