Wholesale processes & Orders Management Specialist (Englewood Cliffs, USA)

Ferrari; Englewood Cliffs (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Ferrari is seeking a Wholesale Processes & Orders Management Specialist in Englewood Cliffs, NJ. This role entails managing vehicle production and wholesale processes for the U.S., Canada, and South America dealership network.

You will be responsible for overseeing order calls, vehicle invoicing, and dealer support. The ideal candidate will have a bachelor's degree and at least 2 years of logistics experience, as well as strong skills in customer relations and Microsoft Office.

Qualifications

• 2+ years logistics experience or other relevant business experience.
• Experience in Logistics Planning and/or Sales Operations preferred.

Responsibilities

• Manage FNA order call process including allocation rollout and vehicle order progression.
• Assist internal departments with demo vehicle configuration and order insertion.
• Coordinate order configuration error resolution with Regional Teams and Headquarters.
• Monitor order call status with regions and Headquarters.
• Complete vehicle wholesale process, including invoicing.
• Track and wholesale vehicles on the VLL.

Skills

Excellent customer relations skills

Understanding of the automotive industry

Ability to work under pressure

General vehicle and product knowledge

Highly proficient in Microsoft Office

Bi-lingual (English/Italian, English/Spanish, or English/Portuguese)

Education

Bachelor's degree in a related field

Tools

Microsoft Excel

Job description

Ferrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism and dedication, based on performance, meritocracy and continuous development, with innovation at the heart of our future.

In order to strengthen our Logistic team we are looking to hire a Wholesale processes & Orders Management Specialist, based in Englewood Cliffs, NJ.

In this position you will be reponsible manage vehicle production management and vehicle wholesale for U.S., Canada, and South America dealership network. Responsible for order call and vehicle invoice processes. Provide dealer support related to vehicle configuration, order call, and vehicle invoicing.

As part of the team, your main responsiblities will be:

Essential Duties and Responsibilities

• Manage FNA order call process including allocation rollout and vehicle order progression, with regions and dealers
• Assist internal departments with demo vehicle configuration and order insertion
• Coordinate order configuration error resolution with Regional Teams and Headquarters
• Monitor order call status with regions and Headquarters
• Responsible for ensuring the Vehicle Car Configurator is in place at all dealerships and updated for current vehicle range
• Monitor orders for configuration changes and respond to dealer requests
• Coordinate personalization requests with the Showroom and Headquarters
• Responsible for completing vehicle wholesale process, including vehicle invoicing and vehicle window label creation
• Track and wholesale vehicles on the VLL
• Support internal vehicle defleet sales including vehicle pricing, auction site listing, and vehicle invoicing
• Coordinate Latin America vehicle production and vehicle wholesale with Regional Manager, FNA Finance, and Factory Logistics
• Responsible for all analytical functions related to order call and wholesale reporting
• Responsible for submitting ICT tickets for system errors (as needed) to enable orders productibility and progression

In order to succeed in this challenging role Bachelor’s degree in the related field. 2+ years logistics experience or other relevant business experience. Experience in Logistics Planning and/or Sales Operations preferred.

The following skills are required to perform the role: Must have excellent customer relations skills. Understanding of the automotive industry preferred. Ability to work under pressure. Ability to anticipate problems before they occur. General vehicle and product knowledge. Ability to multi-task in a dynamic, ever-changing environment. Must have strong work ethic and integrity. Highly proficient in Microsoft Office (especially Excel). Bi-lingual in either English/Italian, English/Spanish, or English/Portuguese is a plus.

We are an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of this position.

Location: Englewood Cliffs, NJ (USA)

Seniority: Middle Level

Travel: Minimal travel to dealers (domestic) and/or the Factory (international) if needed.