Wholesale Parts Specialist

Nielsen Automotive Group; Rockaway (NJ); On-site; USD 35,000 - 60,000; Full time

Job summary

A leading automotive group is seeking a Wholesale Parts Specialist to provide excellent customer service in a retail environment. The role involves assisting customers in selecting parts, managing stock orders, and ensuring a smooth sales process. The ideal candidate should have prior experience in automotive parts and sales, along with strong communication skills and a commitment to customer satisfaction.

Benefits

FREE COLLEGE OPPORTUNITY with Strayer University

Excellent work environment

Employee discount plans on purchases and services

Health, dental and vision insurance

401k retirement account

Paid vacation and sick leave

Qualifications

• One year of experience in an automotive parts department.
• One year of sales experience.
• Must have a valid driver’s license.

Responsibilities

• Assist walk-in customers in selecting required parts.
• Pull purchases from stock and submit emergency orders if needed.
• Answer phone calls providing price quotes and information.

Skills

Customer service

Product knowledge

Sales

Communication

Education

High school diploma or equivalent

Job description

Dover Dodge is looking for a Wholesale Parts Specialist to join our team!

The Parts Specialist sells at retail parts to all available customers, over the counter, through the shop, or on the phone.

Benefits:

• FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
• Excellent work environment
• Employee discount plans on purchases and services
• Competitive wages, commensurate with experience
• Health, dental and vision insurance
• Life insurance
• 401k retirement account
• Paid vacation and sick leave

ESSENTIAL DUTIES:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, band ensure that the customer is exposed to the full product line.
• Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
• Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick up.
• Assist service technicians in selecting parts needed for repairs in process.
• Open a repair order envelope for all new repair orders.
• Notify the Shop Foreman and the customer that ordered parts have been received.
• Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.
• Be friendly, professional, and efficient when working with all customers, both on the phone and in person.
• Keep front and rear counter areas clean and uncluttered.
• Keep current on new products and product updates.
• Must be legally and technically able to operate company and customer vehicles.
• Must be insurable by company insurance carrier.
• Must follow all company safety policies and procedures, and immediately report all accidents to a manager or supervisor.

QUALIFICATIONS:

• High school diploma or the equivalent.
• Ability to lift up to 50lbs.
• Ability to read and comprehend instructions and information.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Ability to work well with the public, sometimes with several customers at a time.
• Must have a valid driver’s license and have and maintain an acceptable, safe driving record.

Nielsen Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.