Wholesale Operations Specialist (she/he/they) - Remote - LATAM Based

Trafilea; New York (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading E-commerce company is seeking a Wholesale Operations Specialist to enhance the effectiveness of our Wholesale Fulfillment channel. This role involves managing logistics, ensuring timely deliveries, and coordinating with warehouses and carriers. The ideal candidate has 1-3 years of experience, strong coordination skills, and is effective in a remote, multicultural environment. We offer great benefits including a remote work option and opportunities for professional growth.

Benefits

Remote work

15 working days of paid holidays

Learning subsidy

Qualifications

• 1–3 years in fulfillment, logistics coordination, or warehouse operations.
• Ability to coordinate with multiple parties.
• Strong ownership mentality.

Responsibilities

• Manage inbound shipments into warehouses.
• Oversee outbound fulfillment of wholesale POs.
• Act as a liaison with warehouses for issue resolution.

Skills

Organizational skills

Multitasking skills

Coordination with 3PLs

Proficiency with spreadsheets

Data-driven communication

Tools

NetSuite

AI/BI reporting tools

Job description

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Operations @ Trafilea. At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people and providing them with the support and development opportunities they need to grow both personally and professionally. With our remote-first approach, you\'ll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

We are looking for a Wholesale Operations Specialist to join our team and ensure flawless execution in our Wholesale Fulfillment channel. This is a high-impact role where you’ll own end-to-end operations and partner with warehouses, carriers, and retailers to guarantee smooth, on-time deliveries.

Your Mission

• Ensure seamless warehouse execution for Wholesale operations—from daily 3PL coordination to full visibility over inbound, outbound, and transformation processes.
• Lead automation of operational reporting and standardization of processes to enable scalable growth.
• Drive flawless retailer onboarding and launches through operational readiness.

What You’ll Do

• Manage inbound shipments into warehouses, resolving issues quickly
• Oversee outbound fulfillment of wholesale POs, coordinating with 3PLs & carriers
• Handle inventory transformations (ticketing, hangers, DTC-to-wholesale conversions)
• Act as a daily liaison with warehouses to resolve short shipments, damages, mis shipments
• Maintain inbound/outbound/fulfillment reporting for visibility across Ops & Sales
• Align inventory availability with order intake, partnering with Analysts
• Support operational readiness for new retailer launches

Requirements

• 1–3 years in fulfillment, logistics coordination, supply chain, or warehouse operations.
• Strong organizational and multitasking skills.
• Proven ability to coordinate with 3PLs, carriers, and warehouses.
• Proficiency with spreadsheets (Excel/Google Sheets).
• Strong ownership mentality with full accountability over scope.
• Clear, structured, data-driven, and solution-oriented communication.
• Able to operate in a fast-paced, remote, multicultural environment.
• Fully aligned with Trafilea’s values of operational excellence, continuous improvement, and efficiency.

Nice to Have

• Experience with ERP/WMS systems (NetSuite preferred).
• Exposure to AI/BI reporting tools.
• Knowledge of wholesale retailer compliance requirements.

Benefits

• Collaborate with world-class talents in a data-driven, dynamic, and energetic work environment.
• Opportunity to grow and develop both professionally and personally.
• Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.
• Openness to new ideas and initiatives.
• Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!

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