Wholesale IGO Reviewer

VirtualVocations; Miami (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

A remote job platform is seeking a Wholesale In Good Order (IGO) Reviewer to support Producer Solutions Operations. The candidate will review and resolve producer submissions, coordinate outreach for outstanding requirements, and suggest process improvements. Ideal applicants should have a High School Diploma or GED, 2-3 years of client support experience, and proficiency in Microsoft Office Suite.

Qualifications

• High School Diploma or GED or minimum Associate degree in lieu of required experience.
• 2-3 years of Client Customer Support and Operations experience.
• Ability to maneuver through multiple systems/databases/platforms/software.
• Adaptability and flexibility as business needs change.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Review, research, and resolve producer submission requests in a high-volume environment.
• Coordinate outreach to agents/producers for outstanding requirements and manage escalations.
• Identify and research issues, suggesting process improvements as necessary.

Skills

Client Customer Support

Operations experience

Adaptability

Proficiency in Microsoft Office Suite

Education

High School Diploma or GED

Associate degree

Job description

A company is looking for a Wholesale In Good Order (IGO) Reviewer to support the Producer Solutions Operations in a remote environment.

Key Responsibilities

• Review, research, and resolve producer submission requests in a high-volume environment
• Coordinate outreach to agents / producers for outstanding requirements and manage escalations
• Identify and research issues, suggesting process improvements as necessary

Required Qualifications

• High School Diploma or GED or minimum Associate degree in lieu of required experience
• 2-3 years of Client Customer Support and Operations experience
• Ability to maneuver through multiple systems / databases / platforms / software
• Adaptability and flexibility as business needs change
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)