Wholesale Credit Risk Management - Program Manager - Vice President

Testing Site - JPMC; Plano (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

JPMorgan Chase, within Risk Management and Compliance, seeks a Program Manager to lead commercial and investment wholesale credit risk transformation. You will guide strategic initiatives, drive process improvements, and manage change across product, technology, and business teams.

You will produce executive-level presentations, establish governance, monitor progress with velocity metrics, and ensure adherence to standards. A proven track record in leading complex transformations is required.

Qualifications

• At least 5 years of financial services project management experience in transformation.
• Proven track record of managing complex transformation programs.
• Strong leadership, cross-functional collaboration, and effective stakeholder communication.
• Experience applying agile methodologies.

Responsibilities

• Lead transformation projects from initiation to completion aligned with objectives.
• Establish governance, communications, and timelines at project inception.
• Develop plans covering scope, schedule, budget, and resources.
• Collaborate with product, technology, and business teams to drive improvements.
• Monitor milestones, trends, and velocity to assess progress.
• Surface risks and issues and implement corrective actions.
• Prepare senior exec presentations and training materials.
• Communicate status to senior management and stakeholders.
• Promote change culture and continuous improvement across teams.
• Conduct lessons learned and post-mortem reviews.
• Ensure compliance with organizational policies, procedures, and standards.

Skills

Financial services PM

Transformation leadership

Cross-functional collaboration

Communication skills

Strategic thinking

Agile methodologies

Executive presentations

Education

Master's degree in Business Administration or related field

Tools

Desktop publishing tools

Job description

Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Program Manager on the Commercial and Investment Wholesale Credit Risk Management Team, you will lead and manage strategic credit transformation initiatives. In this role, you will serve as a dynamic leader and utilize your proven track record in driving change, improving processes and delivering successful project outcomes.

Job Responsibilities

• Lead transformation projects from initiation through completion, ensuring alignment with organizational objectives.
• Establish program governance, communication strategy, and project timelines at project inception.
• Develop and implement comprehensive project plans, including scope, schedule, budget, and resource allocation.
• Collaborate with product, technology, and business teams to drive process improvements and innovation.
• Monitor project milestones, trends, and velocity metrics to assess progress and performance.
• Surface risks and issues proactively, implementing corrective actions to maintain project momentum.
• Communicate project status, challenges, and successes clearly to senior management and stakeholders.
• Produce senior executive-level presentations and training materials to support program delivery.
• Foster a culture of change, creativity, and continuous improvement across teams.
• Conduct lessons learned and post-mortem reviews to enhance future program outcomes.
• Ensure compliance with organizational policies, procedures, and industry standards.

Required Qualifications, Capabilities, and Skills

• Possess at least 5 years of financial services experience in project management with a focus on transformation.
• Demonstrate a proven track record of successfully managing complex transformation projects.
• Exhibit strong leadership and team management skills, collaborating effectively with cross-functional teams.
• Display exceptional communication, negotiation, and interpersonal skills, including the ability to summarize issues and surface risks for stakeholders.
• Apply strategic thinking and tactical execution to deliver program objectives.
• Utilize advanced desktop publishing skills to produce executive-level presentations and training materials.
• Implement program governance and communication strategies for large-scale initiatives.
• Monitor and report on project performance using trends and velocity metrics.
• Ensure strict adherence to organizational policies, procedures, and standards.
• Apply agile methodologies and frameworks in project execution.

Preferred Qualifications, Capabilities, and Skills

• Master’s degree in Business Administration, Project Management, or a related field.