Wholesale Assistant

HAMRICK'S INC; Pleasant Meadows (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Job summary

Hamrick's Inc. is seeking a Wholesale Assistant to support the Wholesale Manager with order entry, invoicing, and coordination of order fulfillment. You will handle customer inquiries, prepare stock, and maintain wholesale data records to ensure accurate billing and timely shipments.

The role requires attention to detail, strong communication, and the ability to work independently. Experience with NetSuite or Shopify is preferred, along with Excel proficiency and basic AS400/Outlook skills.

Qualifications

• Attention to detail and organization are essential.
• Strong communication and problem-solving skills are required.
• Self-motivation and ability to follow directions independently are important.

Responsibilities

• Enter wholesale customer orders received by phone or email.
• Pull and prepare items for wholesale order fulfillment.
• Prepare and hang incoming wholesale merchandise for stock as needed.
• Receive incoming wholesale merchandise from the distribution center and stores.
• Organize, ticket, and separate wholesale samples.
• Answer customer inquiries and resolve issues related to orders, billing, and shipping.
• Code and process wholesale billing, invoicing, and payment transactions.
• Prepare wholesale reporting and data management records.
• Escalate issues beyond authorized limits to the Wholesale Manager.
• Communicate and coordinate daily order and account activity with the Wholesale Manager.
• Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers.
• Support the Wholesale Manager with order and account administration as directed.

Skills

Attention to detail

Strong communication

Self-starter

Independent worker

Problem solving

Education

High School or equivalent

Tools

NetSuite

Shopify

Excel

AS400

Outlook

Job description

Vacation Pay (based on eligibility guidelines)

The Wholesale Assistant supports the Wholesale Manager by entering and processing wholesale customer orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment. This position would also assist in resolving customer inquiries regarding orders, billing, and shipping, receiving and preparing incoming wholesale merchandise, and maintaining wholesale reporting data records

Responsibilities

Enter wholesale customer orders received by phone or email

Pull and prepare items for wholesale order fulfillment

Prepare and hang incoming wholesale merchandise for stock as needed

Receive incoming wholesale merchandise from the distribution center and stores

Organize, ticket, and separate wholesale samples

Answer customer inquiries and resolve issues related to orders, billing, and shipping

Code and process wholesale billing, invoicing, and payment transactions

Prepare wholesale reporting and data management records

Escalate issues beyond authorized limits to the Wholesale Manager

Communicate and coordinate daily order and account activity with the Wholesale Manager

Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers

Support the Wholesale Manager with order and account administration as directed

Qualifications

Strong attention to detail, organizational, and problem-solving skills

Ability to perform task quickly and accurately

Strong communication skills; self-starter; able to understand and follow directions independently

Must have adequate vision, speech, hearing, and physical ability to perform essential job functions

Have ability to stand for extended periods of time, walk and bend

Ability to lift up to 25 lbs.

Required Experience

Experience in NetSuite and Shopify

Working knowledge of Excel; comfortable in learning other programs such as AS400, Outlook, and others

Required Education

High School or equivalent

Hamrick's is a family-owned retailer with 81 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service. Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People, people just like you! We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office. At Hamrick's we value our culture of honesty, integrity, and respect for each other.

• We are closed for business on Sundays to provide our team members with a better work life balance.
• We offer competitive wages, flexibility, and fair expectations for our employees.

Join our team and contribute to a legacy of success as we celebrate our 80th year!!