Whole Body Sales & Customer Experience Associate

Whole Foods Market IP. L.P.; Cupertino (CA); On-site; USD 2,617,000 - 3,499,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Cupertino seeks an engaged Team Member to deliver courteous customer service in the Whole Body department, stock and rotate products, and assist with displays and in-store programs. You will follow SOPs, support health and safety practices, and help meet sales goals through proactive selling and strong teamwork.

No prior retail experience required; lifting up to 50 pounds and flexible shifts including nights and weekends are expected.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to sell proactively.
• Strong attention to detail.

Responsibilities

• Monitors product quality and freshness and ensures proper product rotation.
• Logs, processes, and retrieves customer special orders.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Follows department procedures for preparing, storing, rotating, and stocking of product.
• May assist in training of new Team Members, utilizing all learning checklists and training materials.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques.

Skills

Product knowledge

Customer service

Teamwork

Attention to detail

Tools

Box cutters

Job description

Whole Foods Market in Cupertino seeks an engaged Team Member to deliver courteous customer service in the Whole Body department, stock and rotate products, and assist with displays and in-store programs. You will follow SOPs, support health and safety practices, and help meet sales goals through proactive selling and strong teamwork.

No prior retail experience required; lifting up to 50 pounds and flexible shifts including nights and weekends are expected.