White-Glove Delivery & Installation Technician

Visual Comfort & Co.; New York (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Work-Life Balance

Training & Development

Paid Time Off

Holidays

Compensation

Health Benefits

Insurance

Retirement

Job summary

Visual Comfort & Co. is seeking a Delivery & Service Technician in New York to safely operate a company box truck, deliver high‑end lighting products, and provide white‑glove service at customer locations. The role combines light service work with precise delivery and setup.

You will perform basic installations, assist with shade systems, and troubleshoot on-site, ensuring a polished customer experience while maintaining safety standards.

Qualifications

• High school diploma or equivalent required; vocational/technical training in electrical or mechanical fields preferred.
• Previous delivery/tech install experience; in-home service and white-glove delivery preferred.
• Valid driver’s license with a clean record; CDL not required.
• Ability to lift and carry 75–100 lbs regularly; able to work in varying weather and sites.
• Comfort with basic electrical/mechanical work; fixture replacement and troubleshooting.

Responsibilities

• Safely operate and maintain a company vehicle on local/regional routes.
• Load, secure, transport, and unload products with proper handling.
• Complete deliveries within scheduled windows and keep logs up to date.
• Deliver directly to homes/locations, entering as required with a professional appearance.
• Provide a high-end, white-glove delivery experience with careful handling.
• Perform basic installation, setup, light assembly, and product configuration.
• Assist with motorized shade installations and basic troubleshooting.
• Troubleshoot prior installations and perform minor electrical replacements.
• Complete paperwork and inspect vehicle, tools and equipment daily.

Skills

Customer service

Safety minded

Problem solving

Communication

Time management

Education

High school diploma or equivalent

Job description

Visual Comfort & Co. is seeking a Delivery & Service Technician in New York to safely operate a company box truck, deliver high‑end lighting products, and provide white‑glove service at customer locations. The role combines light service work with precise delivery and setup.

You will perform basic installations, assist with shade systems, and troubleshoot on-site, ensuring a polished customer experience while maintaining safety standards.