Elite White-Glove Delivery & In-Home Installer

Big League Movers; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k (3% match)

Health benefits - 99% of individual

PTO

Job summary

On Deck Deliveries is seeking White Glove Pro Drivers to embody the “Hardest Worker In The Room.” You will be essential for timely, safe deliveries and superior customer service, including assembly and installation when needed.

Responsibilities include pre-trip vehicle inspections, precise paperwork, and ensuring items are delivered under SLA. You’ll communicate with customers, navigate routes efficiently, and participate in ongoing training to improve processes.

Qualifications

• 21 years of age or older.
• Authorized to work in the United States.
• Valid driver's license and clean driving record.
• Ability to pass background check, MVR, DOT Physical and drug screen.
• Ability to safely lift and maneuver heavy items 100+ pounds.
• Two years delivery experience.
• Must have a smartphone.
• Ability to use smartphone for routing and PODs.
• Commitment to ongoing training.

Responsibilities

• Conduct a thorough pre-trip inspection of your vehicle before departure to ensure safety and reliability.
• Provide outstanding service to customers, exceeding their expectations with every delivery.
• Adhere to all traffic laws and driving regulations while efficiently navigating to destinations.
• Skillfully assemble and install delivered items at customer locations, when required.
• Complete all paperwork, including delivery logs, condition reports, PODs and customer signatures.
• Ensure items are scanned and delivered within service level agreements.
• Maintain up-to-date logbooks and comply with transportation regulations.
• Address and resolve issues during delivery to ensure customer satisfaction.
• Participate in training sessions to improve skills and knowledge.
• Load and unload delivery vehicles safely.
• Handle returns and repackaging tasks as needed.
• Manage delivery-related debris responsibly.
• Serve as primary communication with customers during deliveries, providing updates.

Skills

Delivery experience

Smartphone required

Customer service

Problem solving

Background check readiness

Tools

Routing app

PODs/electronic proofs

Job description

On Deck Deliveries is seeking White Glove Pro Drivers to embody the “Hardest Worker In The Room.” You will be essential for timely, safe deliveries and superior customer service, including assembly and installation when needed.

Responsibilities include pre-trip vehicle inspections, precise paperwork, and ensuring items are delivered under SLA. You’ll communicate with customers, navigate routes efficiently, and participate in ongoing training to improve processes.