Wheelhouse Sports Bar Server: Fast-Paced Guest Expert

Rivers Casino; Pittsburgh (Allegheny County); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Rivers Casino Pittsburgh seeks a Wheelhouse Sports Bar Server to deliver courteous, efficient service in a lively gaming venue. You will greet guests, take accurate orders, and uphold high standards of cleanliness and professionalism.

Knowledge of menu items and daily specials, plus ability to work a flexible schedule, are important. Prior restaurant experience and a polished appearance help you succeed in this role.

Qualifications

• Previous restaurant serving experience is preferred.
• Excellent interpersonal communication skills in English, enabling effective interactions with both guests and team members.
• Capacity to work efficiently under pressure and a history of demonstrating sound judgment.
• Commitment to maintaining a well-groomed appearance.
• Compliance with all departmental rules, procedures, and safety measures
• Ability to work a flexible schedule, including holidays.

Responsibilities

• Welcome every guest with a warm smile and adhere to the sequence of service for an excellent guest experience.
• Take orders precisely and efficiently, ensuring accuracy and completeness.
• Demonstrate a comprehensive understanding of all operational procedures related to the job and ensure that the restaurant is impeccably set and prepared for business, maintaining high standards of cleanliness.
• Maintain knowledge of menu items, specials, and prices, and utilize the pivot point system for accurate food placement.
• Complete all side work and assigned duties promptly and effectively, setting an example with your work ethic and appearance.
• Offer assistance to all guests, irrespective of their seating location, and handle any guest concerns or issues promptly and courteously.
• Maintain a clean and hygienic work area at all times, adhering to safety standards and accident prevention protocols.
• Foster effective communication between shifts, staying informed about departmental policies, procedures, and any schedule changes.

Skills

Customer service

English communication

Working under pressure

Appearance

Safety compliance

Flexible schedule

Job description

Rivers Casino Pittsburgh seeks a Wheelhouse Sports Bar Server to deliver courteous, efficient service in a lively gaming venue. You will greet guests, take accurate orders, and uphold high standards of cleanliness and professionalism.

Knowledge of menu items and daily specials, plus ability to work a flexible schedule, are important. Prior restaurant experience and a polished appearance help you succeed in this role.