Wheelchair Technician

Numotion; Wichita (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Short/long-term disability

Life insurance

Job summary

Numotion is seeking a Seating Technician in Wichita to assist with the assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT). You will work closely with the ATP team to ensure client mobility goals are met and uphold high customer service standards.

Responsibilities include equipment assembly, delivery, troubleshooting with ATP guidance, and maintaining a safe workspace. A high school diploma or GED and a valid driver's license are required.

Qualifications

• Strong verbal and written communication is required.
• Excellent listening and prioritization abilities.
• Ability to assess situations quickly and make sound decisions.

Responsibilities

• Assist ATPs with equipment assembly and delivery.
• Assemble and fit CRT equipment to meet client goals.
• Troubleshoot product issues with ATP guidance.
• Maintain a clean, organized, and safe workspace.
• Ensure delivery vehicles are clean and in safe working order.
• Maintain relationships with existing business accounts.
• Complete required documentation in accordance with Numotion policies.

Skills

Communication

Organizational

Problem Solving

Customer Service

CRT Industry Knowledge

Adaptability

Continuous Improvement

Education

High School diploma/GED

1 year related mechanical or electrical experience

Job description

Join Numotion: The Leader in Complex Rehabilitation Technology - Become a Seating Technician!

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions.

About the Role: Seating Technician

As a Seating Technician at Numotion, you will be a key player in the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. This role supports the Assistive Technology Professional (ATP) and directly contributes to fulfilling Numotion's vision of delivering life-changing mobility products and services. You'll work closely with clients to ensure their mobility needs and functional goals are met, while maintaining high standards of customer service.

Key Responsibilities:

• Assist ATPs: Support the ATP team with equipment assembly and delivery as needed.
• Equipment Assembly & Delivery: Assemble and fit CRT equipment, ensuring that client goals are met with minimal oversight.
• Troubleshooting: Assess product issues and collaborate with the ATP for solutions.
• Maintain Workspace: Keep the shop and warehouse clean, organized, and safe for all operations.
• Vehicle Maintenance: Ensure delivery vehicles are kept clean and in safe working order.
• Client Relationship Management: Assist in maintaining strong relationships with existing business accounts.
• Accurate Documentation: Ensure that all required documentation is completed accurately, in compliance with Numotion policies.
• Safety Compliance: Adhere to all standard safety procedures and regulations.
• In-Service Training: Attend required company training and development sessions.
• Customer Collaboration: Work closely with ATPs and customers to ensure equipment solutions align with client needs.
• Customer Service Focus: Provide outstanding customer service at all times, addressing concerns and ensuring satisfaction.
• Problem Solving: Quickly address any concerns raised by customers during deliveries or fittings, seeking guidance from the ATP as necessary.
• Adhere to Leadership Principles: Utilize Numotion Leadership Principles to maintain integrity, compliance, and company values.
• Confidentiality: Maintain confidentiality in all employee and customer matters and comply with all federal and organizational policies and regulations.

Required Qualifications, Skills, and Experience:

• Education: High School diploma/GED required; or a minimum of one year of related mechanical or electrical experience.
• Driver's License: Valid State Driver's License with a satisfactory driving record.

Preferred Competencies and Qualifications:

• Communication Skills: Strong verbal and written communication skills.
• Organizational Skills: Excellent listening, organizational, and prioritization abilities.
• Problem Solving: Ability to assess situations quickly, think critically, and make sound decisions.
• Customer Service: Strong ability to deliver exceptional customer service in all interactions.
• Knowledge of CRT Industry: General knowledge of products within the CRT industry.
• Adaptability: Ability to thrive in a fast-paced environment while managing multiple priorities.
• Continuous Improvement: Open to identifying opportunities for process and service improvements.

Why Join Numotion?

• Medical, dental, and vision insurance
• 401k with employer match
• Short- and long-term disability benefits
• Life insurance
• A dynamic, supportive work culture focused on employee growth and development

We are an equal opportunity employer committed to fostering a workplace that reflects the diverse communities we serve. We do not tolerate discrimination against employees, customers, or partners based on ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital status, or veteran status. As a drug-free workplace, candidates are required to pass a drug test before beginning employment.