What Does an Overnight Stocker Do

Zippia, Inc.; Nevada (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as an overnight stocker, where your attention to detail and customer service skills will shine. This role involves monitoring inventories, stocking products, and ensuring a clean and organized sales floor. You'll be responsible for checking product dates, labeling prices, and assisting customers with their needs. A successful overnight stocker is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced environment. This position offers a chance to contribute to a well-organized store while honing your skills in inventory management and customer interaction. If you enjoy working behind the scenes to ensure a seamless shopping experience, this opportunity is for you!

Qualifications

• Excellent communication and customer service skills are essential.
• Detail-oriented with strong basic math skills for inventory management.

Responsibilities

• Monitor inventories, stock items, and organize products on shelves.
• Check manufacturing and expiration dates, label prices, and escalate defects.

Skills

Basic Math

Customer Service

Communication Skills

Detail Oriented

Pallets

Electric Pallet Jack

Tools

RF Scanner

Electric Pallet Jack

Job description

An overnight stocker is responsible for monitoring inventories, stocking items, and organizing products on shelves. Overnight stockers' duties also include checking the manufacturing and expiration dates of the products, labeling and validating prices, escalating defective items to the management, and categorizing products for special offers and promotions. An overnight stocker must be detail-oriented and has excellent multi-tasking skills to complete and update the inventory as needed. Overnight stockers should also be strict on following the sanitation procedures to keep the items neat and free of any possible damage.

Overnight Stocker Responsibilities

Here are examples of responsibilities from real overnight stocker resumes:

• Package groceries and assist customers in transporting their merchandise from the store to their vehicle providing excellent customer service skills.
• Unload pallets, distribute goods to employees for stocking and zone all floors, making sure store are presentable every morning.
• Organize and prepare the sales floor for opening staff and customers by exceeding expectations pertaining to store cleanliness and visual merchandising.
• Used RF scanner and paper records, restocks order pick lines manually and flow lines to prepare warehouse for order selectors.
• Clean bathrooms, vacuum, wash windows and doors, pick up trash outside, help customers find appropriate areas, restock.
• Replenish groceries automotive products and pet food including other items onto shelves.
• Control inventory by conducting physical counts and entering information into RF scanner.
• Maintain exterior and interior cleanliness of mixer truck and conduct daily vehicle inspections.
• Maintain and manipulate barcode inventory systems.

Overnight Stocker Skills and Personality Traits

We calculated that 24% of Overnight Stockers are proficient in Sales Floor, Basic Math, and Customer Service. They’re also known for soft skills such as Communication skills, Customer-service skills, and Detail oriented.

• Basic Math: Use basic math skills to complete paperwork.
• Customer Service: Provided customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise.
• Pallets: Prepped inventory stocking; routinely stocked merchandise freight; consolidated and restocked merchandise pallets for transporting purposes.
• Store Merchandise: Managed placement of store merchandise and ensured appropriate tags and labels to maximize accuracy of inventory levels.
• Electric Pallet Jack: Unload merchandise from truck using various lifting equipment that include reach, slip sheet, order picker and electric pallet jack.

Communication Skills

To carry out their duties, the most important skill for an overnight stocker to have is communication skills. Their role and responsibilities require that production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively.

Customer-Service Skills

Another essential skill to perform overnight stocker duties is customer-service skills. Overnight stockers' responsibilities require that stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom.

Detail Oriented

This is an important skill for overnight stockers to perform their duties. For an example of how overnight stocker responsibilities depend on this skill, consider that material and product inspecting clerks check items for defects, some of which are small and difficult to spot.

Math Skills

For certain overnight stocker responsibilities to be completed, the job requires competence in math skills. The day-to-day duties of an overnight stocker rely on this skill.