WFH Member Support Specialist

Lever, Inc.; Goose Creek (SC); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Remote work

Clear process system

Coaching from leaders

Leadership path

Job summary

Lever, Inc. is offering a remote role focused on guiding clients through financial-protection options. You’ll handle inbound conversations from people who requested help, explain benefits clearly, and assist with enrollment when appropriate.

Training, coaching, and a clear process help you stay focused and successful. Ideal candidates are competitive, coachable, and comfortable on camera. Interviews are conducted via Zoom, and there is a defined path into leadership for top performers who

Qualifications

• Excellent written and verbal communication with clients.
• Ability to coach and guide customers through options.
• Comfort with video calls and virtual environments.

Responsibilities

• Take requested conversations from prospects who asked for help.
• Explain insurance/financial-protection benefit options clearly.
• Help clients enroll when it is a fit.
• Maintain a consistent follow-up rhythm and process.

Skills

Communication skills

Coaching ability

Zoom/Video calls

Tools

CRM software

Video conferencing

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat is inbound. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.