WFD Programs Specialist

North Central Texas Council of Governments; Arlington (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

North Central Texas Council of Governments is seeking a WFD Programs Specialist to assist with oversight and management of workforce programs such as WIOA, TANF, SNAP, ES, and RESEA. You will serve as a liaison for Subrecipients and provide technical assistance to ensure compliance with local, state, and federal requirements.

The role involves coordinating contracts, developing program policies, representing the organization in meetings, and supporting special projects across 14 counties.

Qualifications

• Bachelor’s degree required.
• Experience with federal and state workforce programs preferred.
• Strong analytical and communication skills.

Responsibilities

• Develop, coordinate, and implement workforce program policies to ensure compliance with federal and state rules.
• Manage contracted programs and projects through meetings and technical assistance to achieve goals.
• Act as SME and liaison with Subrecipient(s) and agency representatives.
• Promote programs and the local workforce system among stakeholders and providers.
• Represent WSNCT in meetings, workgroups, and committees at multiple levels.
• Participate in regular meetings with Subrecipient(s) and partners.
• Respond to questions and complaints per guidelines and policies.
• Research and recommend strategies for goals and continuous improvement.
• Present information to Workforce Board Committees as needed.
• Contribute to contract and grant proposal development.
• Travel within the 14-county area and beyond for meetings and conferences.

Skills

Contract management

Program evaluation

Regulatory compliance

Project management

Communication

Problem solving

Decision making

Stakeholder management

Relationship building

Data analysis

Collaboration

Autonomy

Prioritization

Interagency collaboration

Timeline management

MS Office

Education

Bachelor’s degree from an accredited college or university

Job description

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Job Title

WFD Programs Specialist

Job Type

Full-Time

Category

Project & Program Management

Location

NCTCOG - ARLINGTON, TX 76005 US (Primary)

Travel

10 - 20%

Job Description

TheWorkforce Development Departmentof the North Central Texas Council of Governments is seeking a Programs Specialist. The responsibility of this position is to assist with the oversight and management of Workforce programs such as Workforce Innovation Opportunity Act (WIOA), Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Employment Services (ES), and Reemployment Services & Eligibility Assessment (RESEA), and other programs as implemented that promote the Workforce System. This is accomplished by serving as a point of contact for assigned contracts, managing assigned contracts, and providing technical assistance to Subrecipient(s). Other duties include assisting in management and oversight of special projects, initiatives and/or program development activities, such as Customized Training, Workforce Commission Initiatives (WCI), Teacher Externship, Metrix Learning and other assigned special programs and/or projects. Candidates must be able to perform liaison duties with Subrecipient(s) and required community partners to ensure consistency with local board, state and federal requirements. Candidates should understand the basic principles and practices of Workforce Development programs and systems.

Responsibilities, include but are not limited to:

• Develop, coordinate, and implement workforce program policies to ensure compliance with federal and state program rules and regulations, and best practices.
• Manage contracted programs and other projects/initiatives as assigned, through provision of verbal and written technical assistance, face-to-face meetings, conference calls and video conferencing to ensure contracted goals and objectives are achieved.
• Act as Subject Matter Expert (SME) and/or designated liaison with local Subrecipient(s) and state and federal agency representatives regarding assigned programs and projects.
• Promote assigned programs and/or initiatives and the local workforce system by participating in or facilitating and maintaining information sharing among community stakeholders, partners and providers.
• Attend and represent Workforce Solutions for North Central Texas (WSNCT) in meetings, workgroups, committees, conferences and other representations related to assigned programs and areas of responsibility at the local, state, and federal levels, as necessary.
• Participate in monthly, bi-monthly and/or quarterly meetings with Subrecipient(s) and local partners and/or regional groups as related to assigned programs.
• Respond to questions, concerns and/or complaints regarding assigned workforce program in accordance with local, federal and state guidelines and regulations and local program policies and procedures.
• Research and recommend strategies that will contribute to attainment of strategic and programmatic goals and continuous improvement.
• Present information and recommendations to Workforce Board Committees regarding assigned program and/initiatives, as necessary.
• Contribute to contract and grant proposal development as needed.
• Travel within the 14-county Workforce Development area and travel outside the region to attend meetings, conferences, workshops and seminars related to programs assigned.

Required Skills:

• Manage multiple federal/state contracts and/or grants
• Identify and evaluate program and project elements
• Interpret and apply state and federal laws, regulations and codes
• Organize, prioritize, and manage multiple tasks and projects while maintaining attention to detail
• Communicate professionally and effectively verbally and in writing
• Creatively problem solve and find solutions
• Make decisions based upon facts and collaborative feedback from essential partners
• Manage complex projects with multiple stakeholders
• Establish and maintain effective working relationships with internal and external staff
• Gather, analyze and interpret data to present ideas, conclusions, and factual data in clear and concise written and verbal formats
• Work in partnership with others, both internally and externally (team environment)
• Work independently under minimal supervision
• Handle constantly changing deadlines and priorities
• Work collaboratively with other agencies and partnersto coordinate programactivities and leverage resources
• Establish and meet designated timelines
• Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint and Outlook)

Required Experience:

• Bachelor’s degree from an accredited college or university.