WF Remote Collection Specialist

Freddie Mac; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in Accounts Receivable Management is seeking Full-Time Remote Collection Specialists. This role offers competitive pay including a base salary of $15-18/hr plus performance bonuses, medical benefits, and a supportive team environment. The successful candidate will manage inbound and outbound calls effectively while helping customers resolve their payment issues. An ability to work independently and strong communication skills are essential.

Benefits

Medical, Dental, Vision, Life and Disability coverage

401(k) Savings Plan with company match

Paid Time Off (PTO), Paid Holidays, and Paid Training

Performance Bonuses

Referral Incentive Program

Qualifications

• One year Customer Service and/or Call Center experience preferred.
• Proficient in basic computer applications and quick to learn new software.
• Reliable internet connection suitable for remote work.

Responsibilities

• Handle inbound/outbound calls regarding balances and work toward payment resolution.
• Provide customers with payment options and solutions.

Skills

Analytical

Problem-Solving

Negotiating

Active Listening

Effective Communication

Time Management

Organizational Abilities

Conflict Resolution

Education

High school diploma or equivalent

Job description

Job Type

Full-time

Description

APPLY TODAY!! Full-Time Remote Collection Specialist

We are currently seeking Full-Time Remote Collection Specialists with a base pay of $15-18 per hour, plus monthly performance-based commission.

Our Company: Revco-Wakefield is an Accounts Receivable Management Corporation with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay.

Position: We will provide you with the tools, knowledge, and training to become successful in your role. This position is responsible for handling inbound/outbound calls with consumers regarding their balance and working with them toward payment or resolution.

Revco Offers:

• Medical, Dental, Vision, Life and Disability coverage
• 401(k) Savings Plan with company match
• Paid Time Off (PTO), Paid Holidays, and Paid Training
• Performance Bonuses
• Referral Incentive Program

Preferred:

• One (1) year Customer Service and/or Call Center experience
• Analytical, Problem-Solving, and Negotiating skills

Requirements

• High school diploma or equivalent
• Schedule: Varies Monday-Friday between 8am-8pm
• Proficient in basic computer applications and the ability to learn new software quickly
• Ability to actively listen and speak clearly
• Proficient with basic computer operations and software
• Strong active listening and effective communication skills
• Excellent time management and organizational abilities
• Self-motivated with the ability to work independently
• Skilled in conflict resolution and problem-solving
• High attention to detail and accuracy
• Reliable internet connection suitable for remote work

Salary Description

$15-18/hr.